Frequently Asked Questions
Everything you need to know about your D1 Milano timepiece.
What materials are used in D1 Milano watches?
We use premium materials including 316L stainless steel, scratch-resistant sapphire glass, and high-quality Japanese quartz or automatic movements to ensure durability and style.
Does my watch come with a warranty?
Yes, all D1 Milano watches are covered by a 24-month international warranty from the date of purchase against any manufacturing defects.
How long does international shipping take?
Orders are typically processed within 24-48 hours. International shipping generally takes 3 to 7 business days depending on the destination country and customs clearance.
What is your return policy?
We offer a 14-day return policy for items in their original, unworn condition with all protective films and packaging intact.
Are D1 Milano watches water-resistant?
Most of our collections feature a water resistance of 5 ATM or 10 ATM. We recommend checking the specific product description for the exact rating of your chosen model.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay.